Privacy Policy
Privacy Policy
Effective date: [INSERT EFFECTIVE DATE] · Last updated: [INSERT DATE]
This Privacy Policy explains how FIRST AI HOLDINGS LLC ("INQUIZ Labs," "we," "us") collects, uses, shares, and protects your personal information when you use our website and the AI Mastery Certificate program. By using the Services, you consent to the practices described here.
1. Information We Collect
Information you provide
- Account & enrollment data: name, email address, and login credentials.
- Payment data: processed by our payment processor (Stripe). We do not store full card numbers; we receive limited transaction details (such as confirmation, last four digits, and billing country).
- Learning data: your progress, quiz attempts, submitted projects, peer feedback, and certificate status.
- Communications: messages you send us via email, support, or help-desk.
Information collected automatically
- Usage & device data: IP address, browser type, pages viewed, and interactions, collected via cookies and similar technologies.
- Live-session data: if sessions are recorded, your participation may be captured; you will be informed before recording.
2. How We Use Your Information
- To provide, operate, and deliver the program and your account.
- To process payments and issue receipts and certificates.
- To send transactional messages (verification, receipts, cohort and live-session reminders, certificate delivery).
- To send program updates and, where permitted, marketing about future courses - you can opt out at any time.
- To improve the Services, provide support, ensure security, and comply with legal obligations
3. Legal Bases (for EEA/UK users)
Where the GDPR or UK GDPR applies, we process personal data on the bases of: performance of our contract with you (delivering the program); your consent (marketing, cookies); our legitimate interests (improving and securing the Services); and compliance with legal obligations.
4. How We Share Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the Services - for example, our payment processor (Stripe), hosting and learning-platform providers, and email-delivery providers - under contractual confidentiality obligations.
- Live-session facilitators (our contracted instructors) to the extent needed to deliver and support your learning.
- Legal & safety recipients where required by law, to enforce our Terms, or to protect rights and safety.
- Business transfers - in connection with a merger, acquisition, or sale of assets, subject to this Policy
5. Cookies & Tracking
We use cookies and similar technologies for essential site function, to remember preferences, and (where applicable) for analytics and marketing. You can control cookies through your browser settings; disabling some cookies may affect functionality.
Decision needed: If you run analytics or advertising pixels (e.g. Google Analytics, Meta Pixel), you likely need a cookie-consent banner for EEA/UK visitors. Confirm what tracking you use and add a consent banner accordingly.
6. Data Retention
We retain personal information for as long as your account is active and as needed to provide the Services, then for as long as necessary to comply with legal, tax, and accounting obligations, resolve disputes, and enforce agreements. Learning records and certificate data may be retained to verify credentials you have earned.
7. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. Residents of California (CCPA/CPRA) have rights to know, delete, correct, and opt out of "sales"/"sharing" (we do not sell). EEA/UK residents have rights under the GDPR. To exercise any right, contact us at the address below; we will respond as required by applicable law.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
9. International Transfers
We are based in the United States, and your information may be processed there and in other countries where our service providers operate. Where required, we rely on appropriate safeguards for international transfers.
10. Children
The Services are intended for adults (18+) and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with a revised "Last updated" date and, where appropriate, notified by email.
12. Contact
Privacy questions or requests
FIRST AI HOLDINGS LLC
5900 Balcones Dr, Ste 100, Austin, TX 78731, United States
Email: admin@inquizlabs.com
Attorney review required: Privacy law is jurisdiction-specific. If you will have EEA/UK learners, confirm GDPR specifics (and whether you need an EU/UK representative); if California, confirm CCPA/CPRA disclosures. Have counsel review before publishing.